Earlier this year, Google added a feature which allows businesses to add a short name and short URL to their Google My Business profile. As these are designed to be short, the idea is that they are easier to give out to prospective clients who may be looking for more information about your business.
 
Our digital marketing team have made us aware of users experiencing difficulties with their accounts after adding a short name and short URL to their profile. In some cases, Google My Business accounts have been automatically suspended after this information has been updated.
 
At this time, we would advise any of our clients with a Google My Business account not to attempt to update their short name or short URL as it is currently unclear whether Google have fixed this BUG.